Privacy Policy

Information We Collect

We collect two kinds of information:

• Information you provide. When you submit a contact, quote, or panel-request form, we collect the details you enter - such as your name, company, email address, phone number, mailing address, project details, and any files you choose to upload. You decide what to send us.
• Information collected automatically. Like most websites, we collect limited technical and usage data through cookies and similar technologies - for example, your approximate location, device and browser type, the pages you view, and how you arrived at the Site. We use this only to understand how the Site is used and to protect it from spam and abuse.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and prepare quotes and proposals.
• Provide, operate, and improve the Site and our services.
• Protect the Site against spam, fraud, and abuse.
• Comply with our legal and contractual obligations.

How We Share Information

We do not sell, rent, or trade your personal information to third parties. We share information only with the service providers we rely on to operate the Site and respond to you - for example, Google's analytics and spam-protection services described below - and only as needed for those purposes. We may also disclose information if required by law or to protect our rights, safety, or property.

Cookies and Tracking Technologies

Cookies are small files stored on your device. We use them to keep the Site secure, to remember your preferences, and to measure how the Site is used. The cookies on this Site fall into three groups:

• Essential cookies that keep the Site secure and working (for example, protecting forms against cross-site request forgery).
• Analytics cookies set by Google Analytics to help us understand site usage.
• Security cookies set by Google reCAPTCHA to tell humans and automated abuse apart on our forms.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Site work.

Third-Party Services

We use the following Google services, which collect information under their own privacy terms:

• Google Analytics - website usage measurement. See the Google Privacy Policy. You can opt out across all sites with the Google Analytics Opt-out Browser Add-on.
• Google reCAPTCHA - spam and abuse protection on our forms. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Data Retention

We keep the information you submit for as long as needed to respond to your request, to do business with you, and to meet our legal and recordkeeping obligations, after which we delete or anonymize it.

Your Choices

• Adjust or block cookies through your browser settings.
• Opt out of Google Analytics with the browser add-on linked above.
• Contact us to ask what information we hold about you, or to request its correction or deletion.

Children's Privacy

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Geographic Scope

Pro Access Floors operates and serves customers within the United States. The Site is intended for users in the United States and is not directed to individuals in other jurisdictions.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after a change means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

Telephone

858-566-9000

Fax

858-566-4000

Toll Free

800-566-7820

Text

858-566-9000

Email

support@proaccessfloors.com